Your Privacy Matters to Us
We are committed to protecting your privacy and ensuring transparency in how we handle your data.
Last updated: September 21, 2025
1. Introduction
ClickEngine.ai ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using ClickEngine.ai, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, company information when you create an account
- Communication Data: Messages, feedback, and support requests you send to us
- Payment Information: Billing information processed securely through our payment processors
2.2 Information We Collect Automatically
- Usage Data: How you interact with our website and services
- Device Information: IP address, browser type, operating system
- Cookies and Tracking: Information collected through cookies and similar technologies
2.3 Attribution Data
When you use our attribution services, we may collect and process data related to your marketing campaigns, including lead information, conversion data, and performance metrics. This data is processed in accordance with your instructions and our agreement with you.
3. How We Use Your Information
- Provide Services: To deliver our attribution and analytics services
- Improve Our Services: To enhance and optimize our platform
- Customer Support: To respond to your questions and provide assistance
- Communication: To send you important updates and marketing communications (with your consent)
- Legal Compliance: To comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: Trusted third-party service providers who assist us in operating our business
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Opt-out of marketing communications or data processing
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.
9. Third-Party Services
Our services may integrate with third-party platforms (such as Google Ads, Meta Ads, etc.). When you connect these services, you may be subject to their respective privacy policies. We encourage you to review these policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
11. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@clickengine.ai
- Address: ClickEngine.ai Privacy Team
This privacy policy is designed to comply with applicable data protection laws including GDPR, CCPA, and other privacy regulations. If you have specific concerns about your data rights, please contact us directly.